Job Description

Job Description

Job Description

Job purpose

Production Scheduler will serve as the operational translator between customer demand and plant execution, turning sales forecasts and confirmed orders into accurate, capacity-aware production schedules (typically 5–7 days ahead), while managing inventory flow and working cross-functionally to deliver safe, on‑time, high‑volume chocolate production in full compliance with GMP/HACCP food‑safety standards.

Duties and Responsibilities

• Plans, sequences, and manages daily/weekly production runs across lines, optimizing changeover sequence to maximize throughput and run‑rate efficiency while minimizing downtime 
• Monitors and adjusts production schedule in near‑real time, typically 5–7 days out, responding to demand shifts, labor/equipment disruptions, packaging changes, or ingredient delays 
• Maintains continuous communication on schedule updates or disruptions via intra‑team channels, daily review meetings, and appropriate escalation protocols 
• Coordinates upstream with procurement to flag raw‑material and packaging shortages, reviewing lead‑time constraints and issuing alerts to prevent interruptions 
• Develops and distributes key performance reports on a daily/weekly/monthly to relevant stakeholders
• Drives continuous improvement by identifying constraints (bottleneck, staffing, set‑up lines) and facilitating lean scheduling or staffing adjustments in collaboration with leadership
• Ensures full compliance with food‑safety and quality protocols (GMP, HACCP, SQF/SMETA) mitigating scheduling decisions that might compromise safety or traceability.

Qualifications

Qualifications include:

• Bachelor's degree in Business, MIS, ERP Systems or a related field preferred.
• Proficiency in Microsoft Excel and experience with ERP systems (e.g., NetSuite).
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Detail-oriented with strong organizational and problem-solving abilities.
• Bilingual in English and Spanish preferred.
• Knowledge of production scheduling and inventory management principles.

Working Conditions

• Knowledge and daily compliance of all GMP and Food Safety programs
• Must be an avid Safety Champion and adhere to all Safety programs & Procedures
• Ability to work overtime and/or weekends, or Holidays when required
• Ability to adjust to work changing conditions, flexibility and adaptation is key

Physical Requirements

• Ability to sit for extended periods while working at a desk or computer.
• Occasional walking and standing during visits to the production floor.
• Ability to lift up to 25 pounds when handling materials or samples.
• Use of personal protective equipment (PPE) as required in the production area.

Direct Report

• Planning and Schedule Manager

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