Job Description

About This Role

As a Marketing Specialist CRM Direct Mail, you will execute the day-to-day operations of the Ace Rewards direct mail channel. This role with collaborate proactively with internal teams including Creative Services, IT, Finance, Consumer Marketing and external partners such as vendor and retailers to deliver error free mailers to our Ace Rewards members.

What Youll Do

• Assist Ace Marketing Manager(AMM) in day-to day management of the direct mail (100M+/year) creative and print process for Ace Rewards mailers. This will include, but is not limited to, contributing to the planning campaign strategy, writing creative briefs, refining creative, obtaining final approval and proofing creative and barcodes to ensure final piece is error-free

• Responsible for execution of any assigned campaigns that may include but not limited to: Targeted Offer, Earned Rewards, Birthday, New Member, New Mover and Premier

• Work with AMM to plan and execute direct mail tests for program refinement

• Responsible for barcode management and spreadsheet, new requests to Promosystems, Creation of direct mail Promo IDs and direct mail portion of monthly Execution Guide

• Manage Ace Rewards Exclusives and other Promotions that flow through the direct mail channel

• Complete monthly billing functions for the direct mail channel which includes pulling costs from various locations and entering into our internal tracking spreadsheet

• Assist with Ace Rewards signage inventory including new member applications/key fobs on Ace Marketing Muscle. Update creative as necessary as the program changes throughout the year following the Brand Guidelines for Consumer Marketing

• Help with monthly reporting content for direct mail campaigns, vendor meetings and ad hoc requests as needed

• Respond to internal and external (Care Center/Retailers/Consumers/Field/etc) Ace Rewards questions

• Support team with any ad-hoc projects

• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Who You Are

We are seeking a meticulous and detail-oriented individual who consistently demonstrates precision and accuracy in their work. The ideal candidate will possess strong observational skills, a methodical approach to tasks, and the ability to spot inconsistencies or errors others may overlook. Additionally, the ideal candidate will confidently manage multiple priorities, meet tight deadlines, and pivot quickly in response to changing needs or unexpected challenges.

Required Skills

• Bachelors Degree in Marketing/Advertising or related discipline

• A minimum of 1 year of Marketing or Customer Service Experience - creative/design/branding experience a plus

• Attention to detail is a critical trait to be successful in this role

• Ability to multi-task, meet deadlines and work in a fast-paced and very fluid environment

• Ability to work cross-functionally with other team members/departments and retailers

• Excellent written/verbal communication skills

• Previous direct mail experience a plus; but not required

• Demonstrate proficiency with MS Office: Word, Excel, PowerPoint and Access

#LI-JK1

Compensation Details:

$65000 - $81000 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You dont often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address lifes necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
• Comprehensive health coverage (medical, dental, vision and disability up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Your career at Ace is more than just a job. Its a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Childrens Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. Thats why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individuals education, training and experience, the positions work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written Position Description is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Similar Jobs