Job Description

Job Description

Job Description

CORE RESPONSIBILITIES:

• Collaborates in the development and design of clinical education materials, including presentations, workflows, policies and procedures, as directed by the Clinical Programs Manager.
• Delivers onboarding and annual training presentations to ensure consistent clinical education across primary care departments.
• Conducts annual competency audits within assigned primary care departments to ensure compliance with established standards.
• Utilizes various education principles and learning techniques to deploy training including instruction and support of go-to-trainers at least annually and as needed.
• Operationalizes approved clinical processes for frontline staff.
• Maintains accurate documentation of clinical staff training, certifications, and competencies with timely communication of expectations and deadlines to managers and go-to-trainers.
• Researches and synthesizes current clinical guidelines and best practices published by various evidence-based sources.
• Integrates Lean Six Sigma principles into the design implementation of clinical processes.
• Provides additional training and guidance to clinical staff as needed to enhance their skills and confidence.
• Promotes interprofessional collaboration and teamwork among departments to enhance patient care.
• Maintains the organization of clinical resources and workflows on the Intranet.
• Demonstrates knowledge of department protocols, policies and procedures
• Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.
• Perform other duties to support the mission, vision and values of InterMed.

MISSION AND VALUES:

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.
• Provide the highest quality care to our patients with a level of service that exceeds their expectations.
• Maintain a positive attitude and always treat our patients and each other with dignity and respect.
• Insist on honesty and integrity from each other and our business partners.
• Make teamwork a core component of our relationships between physicians, staff, and patients.
• Embrace change to better serve our patients.
• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.
• Have fun as we carry out our mission to serve.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Education:
  • BSN from an accredited institution
• Experience:
  • Minimum of 3 years nursing experience preferred
  • Experience in clinical training preferred
  • Professional appearance and demeanor
  • Proficient in Windows and Microsoft applications, electronic medical record (EMR) experience preferred
• License/Certifications:
  • Unencumbered active Registered Nurse licensure in the State of Maine
  • BLS required

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