Job Description

Claims Representative Trainee | In-office (Honolulu, Hawaii)

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?

• A stable and consistent work environment in an office setting.
• A training program to learn how to help employees and customers from some of the world's most reputable brands.
• An assigned mentor and manager who will guide you on your career journey.
• Career development and promotional growth opportunities through increasing responsibilities.
• A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.

PRIMARY PURPOSE OF THE ROLE:

To be oriented and trained as new industry professional with the ability to analyze workers compensation claims and determine benefits due.

ARE YOU AN IDEAL CANDIDATE?

We are seeking enthusiastic individuals for an entry-level trainee position. This role begins with a comprehensive 6-week classroom-based professional training program designed to equip you with the foundational skills needed for a successful career in claims adjusting. Over the course of a few years, you'll have the opportunity to grow and advance within the field.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Attendance and completion of designated classroom claims professional training program.
• Performs on-the-job training activities including:
• Adjusting lost-time workers compensation claims under close supervision. May be assigned medical only claims.
• Adjusting low and mid-level liability and/or physical damage claims under close supervision.
• Processing disability claims of minimal disability duration under close supervision.
• Documenting claims files and properly coding claim activity.
• Communicating claim action/processing with claimant and client.
• Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
• Participates in rotational assignments to provide temporary support for office needs.

QUALIFICATIONS:

Bachelor's or Associate's degree from an accredited college or university preferred.

EXPERIENCE:

Prior education, experience, or knowledge of:

• Customer Service
• Data Entry
• Medical Terminology (preferred)
• Computer Recordkeeping programs (preferred)
• Prior claims experience (preferred)

Additional helpful experience:

• State license if required (SIP, Property and Liability, Disability, etc.)
• WCCA/WCCP or similar designations
• For internal colleagues, completion of the Sedgwick Claims Progression Program

TAKING CARE OF YOU:

• Entry-level colleagues are offered a world class training program with a comprehensive curriculum
• An assigned mentor and manager that will support and guide you on your career journey
• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $27.69/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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