Chat & Email Support Representative Job at CityGreen Services, Ontario, CA

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  • CityGreen Services
  • Ontario, CA

Job Description

This is a remote position.

Chat & Email Support Representative

Location: United States (Remote)

Department: Customer Support

Reporting Structure: Reports to Customer Support Manager

Summary:

We are seeking a Chat & Email Support Representative to join our team at CityGreen Services. The ideal candidate will be responsible for providing exceptional customer service through chat and email channels. If you have excellent communication skills and a passion for helping customers, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries and provide support through chat and email
  • Resolve customer issues in a timely and professional manner
  • Escalate complex issues to the appropriate team member
  • Maintain accurate records of customer interactions
  • Provide feedback to improve customer experience

Qualifications:

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and problem-solving skills

If you are looking for a rewarding opportunity to support customers in the Environmental Services industry, apply now to join our team at CityGreen Services!


Requirements

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and problem-solving skills


Job Tags

Full time,

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