Job Description

Job Description

Job Description

We are looking for a highly organized and customer-focused Administrative Assistant to support housing programs in Newark, New Jersey. This long-term contract position is ideal for someone with strong mathematical skills, expertise in Microsoft Excel, and a passion for delivering excellent service. The role involves assisting tenants and applicants while maintaining accurate records and collaborating with team members to optimize processes.

Responsibilities:
• Review and process housing applications to ensure all details are accurate and fully completed.
• Perform rent calculations for various housing programs, adhering to established policies and guidelines.
• Deliver exceptional customer service by addressing inquiries from tenants and applicants regarding applications, payments, and program details.
• Utilize Microsoft Excel and other software tools to update databases, generate reports, and maintain records.
• Work closely with team members and other departments to ensure seamless communication and efficient workflows.
• Educate tenants, applicants, and stakeholders about housing program policies and procedures.
• Stay current on industry trends, regulations, and training to ensure compliance and quality service.
• Assist in scheduling appointments and managing administrative tasks related to housing applications.
• Maintain a high level of accuracy when handling financial and program-related data.• Proficiency in Microsoft Excel, including the ability to create and manage spreadsheets.
• Strong mathematical skills with experience in rent calculations or similar tasks.
• Demonstrated customer service skills with the ability to handle inquiries professionally.
• Familiarity with HUD and Low-Income Tax Credit Housing (LITCH) programs is preferred.
• Experience in administrative assistance, including scheduling and record-keeping.
• Ability to collaborate effectively with team members and other departments.
• Strong organizational skills with attention to detail.
• Knowledge of housing application processes and related regulations is an advantage.

Job Tags

Long term contract,

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